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EFFORTLESS RETURNS
Return or Replace an Item
Select the product, tell us what happened, and choose your preferred resolution.
01
Select Product
Item to return
Onyx Chronograph · LX-WAT-001
Merino Wool Blazer · LX-APP-442
Aether Low-Top · LX-SHO-090
Slate Silk Scarf · LX-ACC-052
Noir Cashmere Crew · LX-APP-118
Arc Table Lamp · LX-HOM-026
Ceramic Tea Service · LX-HOM-041
Architectural Carryall · LX-ACC-074
Purchased item · Eligible for return
02
Reason
Reason for return
Select a reason
Size or fit issue
Item arrived damaged
Different from description
Changed my mind
Quality concern
Wrong item received
Additional details
03
Photo Upload
+ Upload a clear photo of the item
JPG, PNG, or WEBP · Maximum 10 MB
04
Pickup
Pickup Address
Preferred Date
Time Window
9 AM – 12 PM
12 PM – 3 PM
3 PM – 6 PM
Pickup Notes
05
Resolution
Refund
Return funds to the original payment method.
Replacement
Receive the same item or choose another variant.
Submit Return Request
Items must be unworn and returned in original packaging within 30 days.