AI Shopping Assistant
- ✓ Natural-language product discovery
- ✓ Personal product recommendations
- ✓ Budget and occasion-based shopping
- ✓ Product comparison and cheapest-match guidance
- ✓ Product questions and instant answers
- ✓ Animated storefront chatbot
Turn every customer conversation into revenue See ECombot in action →
Everything ECombot brings together.
One connected platform for product discovery, customer conversations, support operations, commerce actions, analytics, and storefront management.
From first question to repeat purchase.
Every capability shares customer, product, order, and conversation context.
AI Agent
- ✓ Pre-sale and post-sale automation
- ✓ Catalog, help-center, and brand-voice training
- ✓ Customer intent recognition
- ✓ Proactive shopper engagement
- ✓ Review and support summarization
- ✓ Human approval for AI-generated changes
Helpdesk
- ✓ One omnichannel inbox
- ✓ Live chat and email support
- ✓ WhatsApp and social conversations
- ✓ Customer and order context
- ✓ Saved replies, tags, assignment, and SLA timers
- ✓ In-conversation commerce actions
Commerce Intelligence
- ✓ Revenue attribution
- ✓ Automated-conversation reporting
- ✓ Customer satisfaction tracking
- ✓ Sales and conversion analytics
- ✓ Inventory and sales forecasting
- ✓ Campaign and product recommendations
Storefront Experience
- ✓ Normal ecommerce template at /demo
- ✓ Shopify-style template at /shopify
- ✓ Product discovery, filters, and search
- ✓ Product pages, wishlist, and comparison
- ✓ Cart, checkout, payment, and order tracking
- ✓ Reviews, returns, rewards, and account dashboard
Admin Platform
- ✓ AI assistant configuration
- ✓ Products, categories, and inventory
- ✓ Orders, customers, returns, and refunds
- ✓ Coupons, marketing, CMS, and themes
- ✓ Payments, shipping, finance, and reports
- ✓ RBAC, approvals, settings, and audit logs